Safety Escort FAQ

Shuttle Safety Escort Frequently Asked Questions (FAQ)

1. When does the Department of Public Safety (DPS) provide safety escorts?

The first resource for safe student transportation on campus is the Centro and Birnie Bus Service bus system. Safety escort requests to DPS during bus hours may be to the nearest bus stop. You should familiarize yourself with the bus schedules and plan your activities around the schedule. When the busses and University shuttle services are not available, DPS staff will provide a walking or riding safety escort to SU students, faculty, and staff from on‐campus or near‐campus locations to another on‐campus location, or if necessary, from on campus to your near‐campus residence. If busses and University shuttle services are not running, the escort may be directed to a residence hall, south campus apartment (if the Birnie Bus Warehouse or Express routes are running, Main Campus to South Campus escorts may be referred to this service) or other near‐campus residence.

The safety escort service is not a commuter ride service. These escorts are solely for your safety and not for convenience. For your convenience, local taxi services are readily available and listed in the local phone book.

2. How long will I have to wait for the person escorting me to arrive?

If you are in a safe location (such as an on‐campus building or residence) you may have to wait for up to 90 minutes because the escort may be working with another student. Additionally, the shuttles may be delayed by traffic or weather conditions. If you are in an unsafe situation or a dark/potentially unsafe place, a DPS escort will try to get to you as soon as possible.

3. If I am walking with three or more friends, am I safe?

Walking in groups of three or more in well‐travelled, well‐lit areas should pose no problems. We have found that, while the chances of being the victim of a crime are actually very low, most street crime incidents occur at night, in poorly‐lit areas, and involve students walking alone or with only one other person.

4. What other safety escort services are available?

  • Shuttle‐U‐Home is available for SU students, faculty and staff traveling from main campus to a near campus residence. The shuttle makes regular trips from Watson Hall between 8:00 p.m. and 3:30 a.m. seven nights a week during the academic year, within a designated geographic area. Riders must present their SU or ESF ID.
  • Shuttle 44 is also available for SU students who need a safety escort. The shuttle runs from 11:00 p.m. to 5:00 a.m. on Sunday nights, 11:00 p.m. to 3:00 a.m. on Monday, and Tuesday nights, and from 11:00 p.m. to 6:00 a.m. Wednesday through Saturday. Shuttle 44 will pick you up at your location and drop you off at either a bus stop or your registered campus address within the designated geographic area. To request a safety escort from Shuttle 44, call 315‐443‐SAFE (7233). Please note that Shuttle 44 will not transport you to a party or to a bar.
  • Student Marshals are available to provide walking escorts from a main campus location to the bus stop or other main campus location every day from 8:00 p.m. – 11:00 p.m. during the academic year. Student Marshals will provide a walking escort based on availability.

5. How can I contact DPS for a safety escort?

  • If you are on campus during Shuttle‐U‐Home service hours, you can simply walk to the Watson Hall DPS office, located at 019 Watson Hall, present your SU or ESF ID, and sign up for the shuttle.
  • If you need a safety escort directly from your location, call the DPS Safety Escort line at 315‐443‐SAFE (7233). The safety escort service is not a commuter ride service. All safety escort services are secondary resources to other established transportation methods, including Centro and Birnie Bus bus services. Safety escort requests will be referred to bus transportation when those services are available.