DPS News

Important Safety Resources and Information

Dear Students, Faculty, and Staff,

Now that a new semester is underway, the Department of Public Safety wants to remind all members of our campus community about important safety services and information that can help make your semester enjoyable and safe.

Safety Strategies – While your chances of being a victim of a crime are actually very low, it is still important to be aware of certain safety strategies while at Syracuse University:

  • Always lock your windows and doors, even if you are only going to be away from your room for a short period of time or while you are sleeping at night. Criminals look for opportunities, like an open window or unlocked door.
  • Keep your stuff with you! Never leave cell phones, laptops, wallets or other valuables behind – it only takes a few seconds for someone to walk away with them!
  • Use a U-bolt locking device for your bicycle and register your bike with DPS.
  • Never walk alone. While your chances of being a victim of a crime are actually very low, most street crime incidents occur at night and usually involve students walking alone or with just one other person.

LiveSafe – Connecting with DPS is as easy as opening an app on your smartphone. With LiveSafe, you can call DPS or 911 in the event of an emergency, report tips including videos and pictures, or use the SafeWalk feature, which permits you to virtually share your location with friends as you walk to a destination. Download the app today!

Orange Alert – This is the University’s crisis notification system, designed to provide rapid notification and instruction in the event of a crisis in progress. We perform a test of this system every semester and will be scheduling one for the upcoming month. In addition, due to our expanding campus, we recently added two more sirens to our system; one on the top of the Whitman School and the other on the top of Falk College. Please log into MySlice to verify that your contact information is up to date.

Run.Hide.Fight. – While an active shooter situation is unlikely, it is important to be prepared. We have put together a video for you to understand the importance of these three words: Run.Hide.Fight.

Text SUSAFE to 444-999 – Adding important Syracuse University safety and support contact information is also quick and simple! When you text SUSAFE to 444-999 you will be sent a link to download a contact card that you can save right to the contact list on your phone.

Finally, remember that the Department of Public Safety is here for you 24/7. We can be reached anytime at 315.443.2224 or on the LiveSafe app.

Sincerely,

Chief Bobby Maldonado

Text SUSafe to 444-999 to Download Important University Contacts

The Divisions of Campus Safety and Emergency Services and Enrollment and the Student Experience are rolling out a new initiative to make storing relevant campus safety information on your cell phone easier. With a simple download, you will be able to import contact cards that contain information for the following campus resources:

  • Department of Public Safety
  • Safety Escorts
  • Syracuse University Ambulance
  • Counseling Center
  • Sexual and Relationship Violence Response Team
  • Title IX Office
  • Student Assistance

Once you download the contact cards, it will automatically save information, including phone numbers, e-mail addresses, websites, and other links, for the above listed resources, to the address book in your cell phone.

To download the contact cards, text “SUSafe” to 444-999 to get both contact cards added to your cell phone today; follow this link to start the download; or a text message will be sent to your cell phone tomorrow with a link to download the cards.

Once you send the text, follow the instructions below to download the contact cards:

  1. You will receive a text with a download link shorty after.
  2. Click the download link in your texting application. You will now be brought to a KeynectUp web page with a link to the contact card.
  3. Click “download card” or “open in contacts” on the KeynectUp web page. The contact card will now be brought to your contact book.
  4. Click “save” or “open in contacts” on the web page. That is it, you are done!

If you have any problems with downloading the card, you can reach out to KeynectUp directly via text or phone call at 603.531.3211 or by email at support@keynectup.com.

Finally, during this introductory period only, our service provider, KeynectUp, will draw the phone number of one user, and our lucky winner will receive a $100 Visa gift card! You must complete the download in order to be entered for the drawing.

Public Safety Informational Notice Update: Burglaries

As a follow up to the August 28th Public Safety Informational Notice regarding the burglaries that occurred at Watson and Lawrinson Residential Halls, the Syracuse Police Department has announced the arrest of two individuals. The investigation is ongoing at this time and is expected to conclude in the near future.

The Syracuse Police Department, more specifically, the Criminal Investigation Division (CID), should be commended for the outstanding work that led to these arrests. The CID’s investigative work, in conjunction with the Department of Public Safety detectives and the University’s technical resources, were instrumental in leading to this swift and successful conclusion.

As always, we ask our community to remain vigilant in helping to keep our campus safe. To report a crime, contact please contact the Syracuse University Department of Public Safety at 315.443.2224. If you would like to anonymously report NON-EMERGENCY information for DPS, you can use the Silent Witness tool.

For your safety, please review these suggested safety strategies.

This public safety information is issued for your safety in compliance with the Jeanne Clery Act.

Public Safety Update: Reported Robbery

On Saturday, September 1, 2018, at approximately 2:55 a.m., two students reported they were approached by an unknown male while standing outside their house on the 1200 block of Madison Street. The male displayed what appeared to be a black handgun and knife and demanded both students’ property. The students gave the male their cellphone and handbag. The suspect fled the scene on foot westbound on Madison Street towards Comstock Avenue. No injuries were reported. The male suspect is described as 6’0 tall, 20’s, wearing a black zip up sweater. No further description was provided.

If you were in the vicinity at the time of this incident, the Department of Public Safety (DPS) asks for your help in identifying the suspect.

If anyone has any information regarding this incident or others, please contact the Syracuse Police Department at 315.442.5222 or the Syracuse University Department of Public Safety at 315.443.2224.

As always, we ask our community to remain vigilant in helping to keep our campus safe. To report a crime, contact please contact the Syracuse University Department of Public Safety at 315.443.2224. If you would like to anonymously report NON-EMERGENCY information for DPS, you can use the Silent Witness tool.

For your safety, please review these suggested safety strategies.

This public safety information is issued for your safety in compliance with the Jeanne Clery Act.

Public Safety Notice: Robbery

On Saturday, September 1, 2018, at approximately 02:55 a.m, DPS received a report of a robbery that occurred at 1213 Madison Street. The Syracuse Police Department and the Department of Public Safety are on the scene and investigating this incident. We ask that you stay away from the area, at this time and that you call DPS at 315.443.2224, should you have information regarding this incident. More information to follow.