DPS News

Brief Altercation Reported Following Rally at Walnut Park

Dear Students, Faculty and Staff:

We write to update you on an incident that occurred late this afternoon following a pro-Palestine “Community Support Rally” held in Walnut Park, a city park adjacent to Syracuse University. Syracuse Police were aware of the planned rally and had a police presence at the park.

The rally, composed of approximately 50 people, most of whom were not students, was met with a counterprotest, including verbal exchanges but no physical altercation. Subsequently, rally participants marched to the campus Quad where they circled the western section of the Quad once and then dispersed. When some of the participants left campus and returned to Walnut Park, it has been reported that an individual not affiliated with the University gestured the Nazi salute toward a group of students. A brief verbal altercation ensued; it is reported that the non-affiliate then punched a student. The student declined medical attention and did not want to pursue charges.

Syracuse Police, as the law enforcement agency with jurisdiction over this matter, is speaking to witnesses to get a better understanding of what transpired and reviewing all available security camera and witness cell phone video footage. If you witnessed or have any information regarding this incident, we ask that you immediately contact the Department of Public Safety or Syracuse Police. You can also share your eyewitness account anonymously through the Orange Safe App. To ensure the safety of our community, there will be an increased law enforcement presence on and around campus in the coming days.

Sincerely,

Allen W. Groves
Senior Vice President and Chief Student Experience Officer

Craig Stone
Associate Vice President and Chief, Campus Safety and Emergency Management Services

Behind the Scenes Heroes: The Impactful Role of Public Safety Dispatchers

Every year, the second week of April marks National Public Safety Telecommunicators Week (NPSTW), a time dedicated to recognizing and celebrating the dedication, service and sacrifices of public safety telecommunicators. The staff of the Emergency Communications Center (ECC) within the Syracuse University Department of Public Safety (DPS) serve as a prime example of dedication, skill and the vital importance of these individuals. Each year, the dispatchers within the ECC manage nearly 60,000 calls, serving as the first point of contact for the campus community in times of crisis and need.

The ECC team is comprised of highly trained personnel adept at handling a wide range of situations with calmness and efficiency. Whether it’s handling emergency calls, coordinating with DPS officers or providing crucial information during critical incidents, these dispatchers are always ready to offer their support.

“The ECC is the problem-solving center of this campus. Whether it comes to lockouts, dead car batteries or something more serious, we can help or get a hold of the staff who can help solve the problem,” says Michael Wilson, public safety dispatcher. “We even assist our Orange family who study abroad in Florence and London!”

Their work is not just about answering calls; it’s about ensuring the safety and security of students, faculty and staff on campus. They operate 24/7, 365 days a year, demonstrating an unwavering commitment to the campus community.

Mateo Tarrats, emergency communications center manager, believes the genuine care of the ECC staff is what makes them special, “Every single person that works on this staff is here because they care about the work they do. This is not an easy occupation. People gravitate towards this kind of work because they genuinely care about the well-being of others.”

The ability to manage tens of thousands of calls per year is not just a testament to their individual skills but also to their collective effort and dedication towards creating a safe and responsive campus environment.

“The most rewarding aspect is knowing every call you are going to be helping someone,” says Shannon Hogue, public safety dispatcher. “We go out of our way to find answers if we do not know them already.”

The ECC staff is always looking to help the campus community with the best service possible. NPSTW serves as a necessary reminder of all the work that happens behind the scenes. The DPS team is always available: Call us 24/7, 365 days a year at 315.443.2224. You can also reach us by dialing #78 (#SU) from your cell phone, dialing 711 from a campus landline or by utilizing the Orange Safe app.

March 2024 Updates From the Department of Public Safety

Dear Students, Faculty and Staff:

As the semester is nearing the home stretch, I would like to thank our campus community for your continued commitment to helping our entire Department of Public Safety (DPS) team maintain a safe and secure campus. Let’s finish the semester off strong.

In today’s message, I will address the following topics:

  • Solar Eclipse Safety Information
  • DPS Survey
  • Marshall Street Substation Now Open
  • Campus Peace Officer Academy
  • Employee of the Month – February 2024
  • Monthly Bias Update

Solar Eclipse Safety Information

This afternoon, parts of Central New York, including our campus, will be in the path of the solar eclipse. While this is an exciting event, I want you to be aware of the impact the eclipse can have on our community’s safety and well-being. I ask that you please carefully review our previous communication in preparation of the solar eclipse, which includes safety information, timing of the eclipse and additional resources.

DPS Survey

As part of DPS’ mission to provide a safe and welcoming community, we hope you will share your perspectives on public and campus safety, and experiences with DPS operations and services through an online survey. Specifically, you will be answering questions related to safety and the quality of policing.

We will use the survey results to assess the University’s campus safety processes and protocols and make any necessary changes based on your feedback. The survey will be sent later today to all students, faculty and staff. Please consider participating.

Marshall Street Substation Now Open

On March 29, DPS celebrated the opening of our new substation at 101 Marshall Street. We appreciate everyone in our community who joined us.

Marshall Street is one of the highest-traffic areas surrounding campus, and in addition to the new student housing projects in the vicinity, there are numerous restaurants, bars and shops that bring many visitors and alumni to the area. We look forward to having an increased presence in the area to serve our campus community. To learn more about our new location, including hours of operation, please visit our website.

Campus Peace Officer Academy

Our latest Campus Peace Officer Academy is officially underway as nine new recruits were sworn in on March 21. It was an exciting day for our entire department as these recruits start their journey toward becoming campus peace officers.

Throughout the duration of the academy these nine recruits will be subject to technical, physical, classroom and field-based tests. Upon successful completion of the academy, the graduates will move forward to field training with their respective field training officers for an additional 12 to 14 weeks. I look forward to providing updates on their progress in future messages.

Employee of the Month – February 2024 

I am pleased to announce that Officer in Charge (OIC) Eugenio Alvarez, Officer Montague Kreis and Public Safety Coordinator Miah Rafferty have been selected as our February 2024 Employees of the Month!

OIC Alvarez and Officer Kreis are being honored for their role in responding to an armed robbery where the suspect was successfully taken into custody. Public Safety Coordinator Rafferty also is being honored for her efforts in helping resolve multiple cases through extensively reviewing security footage. Congratulations to them all!

Monthly Bias Update

There are no new updates to share. As a reminder, if we do have additional updates, we will update the chart on our website and share any developments in this monthly email.

It is also never too late to come forward with information. You can call DPS at 315.443.2224 or submit information anonymously via the Silent Witness tool. In addition, to report a bias incident or to receive support, visit the STOP Bias website.

Go Orange!

Chief Craig A. Stone
Department of Public Safety
Student Experience Division

Safety Information for Upcoming Solar Eclipse

Dear Students, Faculty and Staff,

Next week, on Monday, April 8, parts of Central New York, including our campus, will be in the path of the solar eclipse. While this is an exciting event that will bring many visitors to our region, I want you to be aware of the impact the eclipse can have on our community’s safety and well-being. I ask that you please review the following message carefully in preparation of the solar eclipse, which includes answers to the following questions:

  • What is a solar eclipse?
  • How can I stay safe while viewing the solar eclipse?
  • When will the solar eclipse happen?
  • What are the travel implications?
  • Where can I learn more about the solar eclipse?

What is a solar eclipse?

A solar eclipse occurs when the moon passes between the sun and Earth, thus blocking the sun and casting the moon’s shadow partially or totally over a small path on Earth. During a total solar eclipse, “totality” will result in the appearance of evening like darkness as the moon covers the sun.

A total solar eclipse is what will occur on April 8. Syracuse is situated very close to the eastern limit of the eclipse path, with relatively modest durations of totality.

How can I stay safe while viewing the solar eclipse?

The most important consideration for viewing a solar eclipse is eye safety. Please follow these safety reminders if you plan on observing the eclipse:

  • The only safe way to look directly at the uneclipsed or partially eclipsed sun is through special-purpose solar filters, such as “eclipse glasses” or handheld solar viewers.
  • Ordinary sunglasses, even very dark ones, are not safe for looking at the sun; they transmit far more sunlight than is safe for our eyes.
  • Inspect your eclipse glasses before use; if scratched, punctured, torn, or otherwise damaged, discard it.
  • Do not look at the uneclipsed or partially eclipsed sun through an unfiltered camera, telescope, binoculars or other optical device.
  • For those inside the path of totality on April 8, remove your eclipse glasses only when the moon completely covers the sun’s bright face and it suddenly gets quite dark. Experience totality, then, as soon as the bright sun begins to reappear, replace your solar viewer to look at the remaining partial phases.

For more information on eye safety and additional safety measures to consider, please visit the National Aeronautics and Space Administration (NASA) eclipse safety webpage.

When will the solar eclipse happen?

The path of the eclipse means it will reach the Central New York area after 2 p.m. on Monday, April 8. Here is the exact timing for the eclipse in Syracuse:

  • Start of partial eclipse: 2:09 p.m.
  • Start of total eclipse: 3:23:12 p.m.
  • End of total eclipse: 3:24:15 p.m.
  • End of partial eclipse: 4:34 p.m.

For those observing the eclipse in Syracuse, you can expect totality to last for approximately 1 minute and 3 seconds. Totality will occur for longer periods north of the Syracuse area. To explore the path of the eclipse and duration of totality, visit the National Eclipse website.

What are the travel implications?

The Central New York area, especially areas more north toward the middle of path, are expecting a large influx of visitors to view the eclipse. Please be mindful of the potential for increased traffic on April 8. You may need to adjust travel plans, especially if traveling before or immediately after the eclipse is over.

It is worth noting that a common issue following past solar eclipses is that many vehicles have run out of gas being stuck in heavy traffic. Be sure to have a full tank of gas for your vehicles if you plan on traveling during or after the eclipse and have a secondary route in mind to avoid the traffic altogether.

Where can I learn more about the solar eclipse?

I urge our campus community to read more about solar eclipses and follow safety guidelines provided from trusted agencies. Here are some additional resources to check out ahead of April 8:

Thank you for your attention to this message. And, as a reminder, the Department of Public Safety is always working and available to you. Please do not hesitate to contact us at 315.443.2224.

Sincerely,

Chief Craig A. Stone
Department of Public Safety
Student Experience Division

Campus Community Invited to Grand Opening of New DPS Substation on Mar. 29

The Department of Public Safety’s (DPS) new substation at 101 Marshall Street will celebrate its grand opening on Friday, March 29. DPS invites campus community members to stop by from noon-1 p.m. to tour the new facility, enjoy complimentary snacks and drinks, and chat with DPS officials to learn more about safety strategies and available resources.

DPS will also be offering $20 food vouchers to the first 44 students who stop by the event and have the Orange Safe app downloaded.

“This new space allows DPS to enhance our coverage in an area that not only serves our campus community but also visitors and alumni,” says Craig Stone, DPS chief and associate vice president. “I am looking forward to greater engagement with our campus community and welcoming students, faculty and staff to our new space on Friday.”

The hours of operation through the end of the spring semester are 10 a.m.-6 p.m. Monday through Wednesday. The substation will have extended hours of 10 a.m.-3 a.m. on Thursday and Friday and 6 p.m.-3 a.m. on Saturday. It will be closed on Sunday.

Last year, the University initiated the establishment of the substation at the corner of Marshall Street and South Crouse Avenue. With the Sheraton Hotel and 727 Crouse being converted into student housing, it was vital for DPS to increase its footprint in the area to provide a visible presence to serve the campus community.

Marshall Street is one of the highest-traffic areas surrounding campus, and in addition to the new student housing projects, there are numerous restaurants, bars and shops that bring many visitors and alumni to the area.

DPS provides round-the-clock protection to the Syracuse University campus. Through various patrol and crime prevention efforts, DPS partners with students, faculty and staff to identify, recognize and eliminate crime hazards and risks within the campus community.