DPS News

Text SUSafe to 444-999 to Download Important University Contacts

The Divisions of Campus Safety and Emergency Services and Enrollment and the Student Experience are rolling out a new initiative to make storing relevant campus safety information on your cell phone easier. With a simple download, you will be able to import contact cards that contain information for the following campus resources:

  • Department of Public Safety
  • Safety Escorts
  • Syracuse University Ambulance
  • Counseling Center
  • Sexual and Relationship Violence Response Team
  • Title IX Office
  • Student Assistance

Once you download the contact cards, it will automatically save information, including phone numbers, e-mail addresses, websites, and other links, for the above listed resources, to the address book in your cell phone.

To download the contact cards, text “SUSafe” to 444-999 to get both contact cards added to your cell phone today; follow this link to start the download; or a text message will be sent to your cell phone tomorrow with a link to download the cards.

Once you send the text, follow the instructions below to download the contact cards:

  1. You will receive a text with a download link shorty after.
  2. Click the download link in your texting application. You will now be brought to a KeynectUp web page with a link to the contact card.
  3. Click “download card” or “open in contacts” on the KeynectUp web page. The contact card will now be brought to your contact book.
  4. Click “save” or “open in contacts” on the web page. That is it, you are done!

If you have any problems with downloading the card, you can reach out to KeynectUp directly via text or phone call at 603.531.3211 or by email at support@keynectup.com.

Finally, during this introductory period only, our service provider, KeynectUp, will draw the phone number of one user, and our lucky winner will receive a $100 Visa gift card! You must complete the download in order to be entered for the drawing.

Public Safety Informational Notice Update: Burglaries

As a follow up to the August 28th Public Safety Informational Notice regarding the burglaries that occurred at Watson and Lawrinson Residential Halls, the Syracuse Police Department has announced the arrest of two individuals. The investigation is ongoing at this time and is expected to conclude in the near future.

The Syracuse Police Department, more specifically, the Criminal Investigation Division (CID), should be commended for the outstanding work that led to these arrests. The CID’s investigative work, in conjunction with the Department of Public Safety detectives and the University’s technical resources, were instrumental in leading to this swift and successful conclusion.

As always, we ask our community to remain vigilant in helping to keep our campus safe. To report a crime, contact please contact the Syracuse University Department of Public Safety at 315.443.2224. If you would like to anonymously report NON-EMERGENCY information for DPS, you can use the Silent Witness tool.

For your safety, please review these suggested safety strategies.

This public safety information is issued for your safety in compliance with the Jeanne Clery Act.

Public Safety Update: Reported Robbery

On Saturday, September 1, 2018, at approximately 2:55 a.m., two students reported they were approached by an unknown male while standing outside their house on the 1200 block of Madison Street. The male displayed what appeared to be a black handgun and knife and demanded both students’ property. The students gave the male their cellphone and handbag. The suspect fled the scene on foot westbound on Madison Street towards Comstock Avenue. No injuries were reported. The male suspect is described as 6’0 tall, 20’s, wearing a black zip up sweater. No further description was provided.

If you were in the vicinity at the time of this incident, the Department of Public Safety (DPS) asks for your help in identifying the suspect.

If anyone has any information regarding this incident or others, please contact the Syracuse Police Department at 315.442.5222 or the Syracuse University Department of Public Safety at 315.443.2224.

As always, we ask our community to remain vigilant in helping to keep our campus safe. To report a crime, contact please contact the Syracuse University Department of Public Safety at 315.443.2224. If you would like to anonymously report NON-EMERGENCY information for DPS, you can use the Silent Witness tool.

For your safety, please review these suggested safety strategies.

This public safety information is issued for your safety in compliance with the Jeanne Clery Act.

Public Safety Notice: Robbery

On Saturday, September 1, 2018, at approximately 02:55 a.m, DPS received a report of a robbery that occurred at 1213 Madison Street. The Syracuse Police Department and the Department of Public Safety are on the scene and investigating this incident. We ask that you stay away from the area, at this time and that you call DPS at 315.443.2224, should you have information regarding this incident. More information to follow.

Public Safety Informational Notice: Burglaries

Yesterday evening, two different fire alarms were pulled in an effort to create a distraction and to burglarize unlocked residence hall rooms; one in Watson Hall and the other in Lawrinson Hall. Certain personal items including cash, speakers, headphones, wallets, shoes, jewelry and other items were stolen.

Our detectives, along with the Syracuse Police Department, are actively investigating these incidents. If you have information about those responsible for this activity or if you believe you have been a victim of these burglaries, please contact the Department of Public Safety at 315.443.2224.

This kind of activity will not be tolerated and will be investigated with all available resources. We have increased patrols in and around the residence halls. Additionally, we will dispatch additional law enforcement and fire safety staff to fire alarm pull incidents. We have also alerted the residence hall staff to these incidents.

As a reminder, should a fire alarm go off in your building, follow these useful tips:

•    Anytime you leave your room, whether it is a fire alarm or even if it is only for few minutes to visit a friend, you need to take your key with you and always lock your door.
•    Exit the building in a calm, swift, and safe manner using the exit that is closet to your room.
•    Move away from the building and wait to receive confirmation once it is deemed safe to reenter.
•    Finally, when exiting or entering a residence hall, do not hold the door open for someone behind you; it is expected that everyone is to swipe their SUID card to access our campus buildings.

If you have any questions or concerns, please contact the Department of Public Safety at 315.443.2224.