Citizen Complaint Form

The Department of Public Safety (which includes Fire and Life Safety Services and Emergency Management and Business Continuity Planning) is committed to providing high-quality campus law enforcement and safety services to the Syracuse University community. Your feedback helps us recognize DPS members for their performance and assists us in improving delivery of our services and achieving our goals.

A complaint can be made at any time by letter, telephone, using this form, or in person.

To make a complaint about a DPS law enforcement officer, visit 005 Sims Hall or speak to any on-duty Public Safety supervisor.

To make a complaint in person about a Fire and Life Safety Services officer, visit 029 Lyman Hall.

All formal complaints are forwarded to the Chief of Public Safety for assignment of an investigation. The complainant will be contacted by a supervisor as soon as possible to discuss the complaint and receive additional information on the investigative process.

*Indicates required field.

I certify that I have made this statement of my own free will and I attest to the accuracy of the facts.

False statements made herein are punishable as a Class A misdemeanor pursuant to Section 210.45 of the New York State penal law.

Upon completion and submission, this form will be sent directly to DPS. You will be contacted within 2 business days concerning the matter.

If you have further questions or concerns not addressed on this form or do not receive a response, please call the Department of Public Safety at 315.443.2224.

If you are unsatisfied with the outcome of the Internal Affairs Investigation, you have 14 days to appeal the disposition by email to the Community Review Board (CRB). To learn more about the process, please visit the CRB website.