DPS News

Public Safety Informational Notice

Due to a recent pattern of burglaries off-campus, the Department of Public Safety (DPS) is writing to remind the Syracuse University community of action you can take to protect yourselves and your belongings:

Don’t let anyone follow in behind you. When entering your building, make sure the door closes and latches fully behind you. Do not hold the door open for individuals you don’t know.
Lock your doors every time, even when you are home. A locked door is an essential element of personal safety.
Report maintenance issues immediately. If your door doesn’t lock properly, notify your landlord or property manager right away. Students and staff living or working on campus should submit a maintenance request.
Keep valuables out of sight. Do not leave laptops, bags, keys, or other valuables in common areas or visible through windows, including in your vehicle.
Know your neighbors. A community that looks out for one another is harder to target.
Trust your instincts. If something or someone feels off, remove yourself from the situation and report it immediately.

If you have any information regarding these recent incidents, please contact the Syracuse Police Department at 315.442.5222 or the Department of Public Safety at 315.443.2224. If you would like to anonymously report NON-EMERGENCY information for DPS, you can use the Silent Witness tool or the Orange Safe app.

If you or someone you know is need of support, please know that there are resources available to you. In addition, for your safety, please review these suggested safety strategies.

This public safety information is issued for your safety in compliance with the Jeanne Clery Act.

We Will Never Forget: Inside SU’s 9/11 Memorial Stair Climb

Article written by DPS Communication Assistant Ruth Brisson, Newhouse ’29

“It’s humbling to just sit back and remember, and having an event like this to honor those who died serving our country is something that stays with you.”— Jeremy Welling

Twenty-five years ago, the Twin Towers fell as a result of an act of terrorism against the United States. The attack killed an estimated 2,977 people, and a little over 400 of them were first responders. Since that day, hundreds more have died due to lingering effects from their work at Ground Zero. September 11th is a day to remember those lost and honor them through action.

On Friday, September 11, 2026, Syracuse University Ambulance held the 9/11 Memorial Stair Climb & Walk event at the JMA Wireless Dome. The event began at exactly 8:46 a.m., the time at which the first plane hit the North Tower of the World Trade Center.

Joe Hernon, Associate Vice President for Emergency and Environmental Risk Services and veteran of the United States Air Force, did the walk in full uniform.

“In walking in the shoes of the firefighters and the first responders, police officers, Port Authority, everyone who went running in when people were running out and trying to represent their service and sacrifice… we’re doing it to symbolize what they did,” said Hernon.

Participants in the climb went all around the upper edge of the Dome, doing the steps in the bleachers.

Every participant received a badge with a first responder that passed away due to the 9/11 attack. Randy Jensen from National Fallen Firefighters Foundation spoke to participants before the event and asked of them, “While you’re walking or climbing, take a second and look at your badge. That’s who you’re walking for.” He continued: “When you get home tonight, research your person for me. They led meaningful lives, and we will remember them.”

During the event, the climb stopped for a minute of silence at 9:03 a.m., to mark the time Flight 175 crashed into the South Tower. While stopped, many participants put their heads down and placed their hand over their heart for the whole minute.

Many different kinds of people attended the climb: the LeMoyne lacrosse team, community members, first responders, and students, all of whom came together to commemorate those who died that day. When asked about the impact of the event, Syracuse University Department of Public Safety Commander Jeremy Welling said, “We’re looking at it right now—we have a bunch of students, a bunch of younger people who weren’t even around or born during [the attack]. This is a way to have a part of the history of what happened.” Hernon reflected on the day and encapsulated the event as a whole.

“We say ‘never forget,’ but to truly honor that and to live that, I think these days are about finding a way to show their sacrifice, to show that we never forget.”

The Last One in the Classroom: How September 11 Shaped One DPS Lieutenant’s Path

Lieutenant Alvarez remembers exactly what he was doing the morning everything changed: standing at a book fair table in his fifth-grade classroom, counting out enough money for the second Harry Potter book. He remembers his teacher and how proud he felt walking back to his desk with the book in hand. He remembers, too, the moment a few minutes later when another teacher rushed in, pulled his teacher into a hushed conversation in the hallway, and left her visibly shaken when she came back.

She tried to keep teaching. She asked the class about the book fair, who had bought what, anything to fill the space. Then a classmate near the windows called out that New York City was on fire. From their classroom in New Jersey, the students could see it themselves: a column of smoke rising over the Hudson from the direction of the Twin Towers. The blinds were closed. A television was wheeled in, then wheeled back out when the second plane hit. The blinds stayed shut for the rest of the day, and the teachers stopped pretending everything was fine.

One by one, classmates were called out of the room as parents arrived. Lt. Alvarez’s mother was still at work, so he stayed until the very end, alone in an empty classroom with his new book, before finally walking home. When he got there, his mother had no idea where his father was. His father worked as a building superintendent about fifteen blocks from the towers, and with no way to reach him, the family could only wait. He didn’t make it home until three o’clock the next morning, having caught the last ferry out of Manhattan before walking seven miles from the New Jersey side to reach his family, all while covered in dust.

The impact didn’t stop there. Lt. Alvarez’s oldest brother, fifteen years his senior, enlisted in the Army not long after, caught up in the wave of patriotism that swept the country that fall. Watching his brother return from his first tour changed, more disciplined, more sure of himself, left an impression on a boy who was still years away from deciding what he wanted to do with his own life. “I think the Army was really good for him,” Lt. Alvarez said. “You could see how he stood tall, the way he spoke was different. He’d matured. I thought that was cool.”

That admiration eventually pointed Lt. Alvarez toward the military himself. He enrolled in ROTC for his freshman and sophomore years of college, only to learn he couldn’t contract because of childhood asthma, a policy the Army had tightened after seeing complications among asthmatic soldiers deployed to the desert conditions overseas. “I understand it. I don’t regret it for what happened,” he said. But the door closing on military service opened another one. “I couldn’t join the military because of my health, but I could join a law enforcement agency. It was kind of the next best lateral in my mind.”

The path there wasn’t direct. Lt. Alvarez spent four years after college working with youth at a nonprofit, using a degree in therapeutic recreation to introduce kids who had experienced early childhood trauma to structured, age-appropriate play. He loved the work itself and the opportunity to make a difference, while the experience also helped shape what he was looking for in the next chapter of his career. When a fraternity brother mentioned an opening at Syracuse University in their Public Safety Department, it struck him as a perfect fit: the structure and discipline he’d wanted from ROTC, paired with the kind of community-focused work he’d already come to value.

Most students on campus today weren’t alive on September 11, and Lt. Alvarez hopes they understand it as more than a New York story. Two other planes went down that day too, at the Pentagon and in a Pennsylvania field, and the grief reached far past anyone who was actually there. “It wasn’t just the people that died that day,” he said. “It was their spouses, their kids. Somebody in California may have known somebody who passed away. So now they’re affected too.” He remembers, briefly, a version of the country he hasn’t quite felt since: one where, for a little while, none of the things that usually divide people seemed to matter at all. More than two decades later, he says the memory hasn’t dulled with time. “Every time it comes around, it feels like yesterday.”

September 2026 Updates From the Department of Public Safety

Dear Students, Faculty and Staff:

Welcome to the 2026-2027 academic year! On behalf of the entire Department of Public Safety (DPS) team, we are so glad to have our campus community back. As you settle in, please take a moment to review the important information below.

This monthly update includes:

  • Community Engagement
  • How to Keep Your Residence Safe
  • Important Campus Safety Resources and Services

Community Engagement

The DPS team is always looking for opportunities to connect with our campus community. Here is what we have coming up this fall so far:

Safety Stations

Our Safety Stations are back for the new academic year. Stop by to grab resources, meet members of our team and pick up practical safety tips you can use on and off campus. Follow us on social media @SyracuseDPS for dates and locations.

Coffee With a Cop

Join us on Thursday, Oct. 1, from 8:30 to 10:30 a.m. outside Sims Hall for Coffee With a Cop, hosted in partnership with Student Engagement. Stop by on your way to class, grab a coffee and take a few minutes to meet our team. We would love to see you there.

How to Keep Your Residence Safe

Burglaries and thefts from residences are among the most common incidents we see on and near campus and most of them are preventable. Taking a few simple steps now can go a long way toward protecting your space and your belongings all year long.

Lock Up—Every Time

  • Lock your door, even if you are only stepping out for a few minutes or are home. An unlocked door is an open invitation.
  • Lock and close all windows, especially on ground floors and lower levels, when you are away or sleeping.
  • Do not prop open exterior building doors or residence hall entrances—this removes a critical layer of security for everyone in the building.

Secure Your Valuables

  • Keep high-value items—laptops, electronics, jewelry, car keys, documents—out of plain sight whenever possible.
  • Do not leave bags, backpacks or other belongings unattended in common areas, lounges, hallways or vehicles.
  • Record the serial numbers of your electronics and store them somewhere safe. This information is critical if a theft occurs.

Off-Campus Residents

  • Ensure all entry points to your residence are secured, including basement doors, side entrances and windows.
  • Get to know your neighbors—a connected block is a safer one.
  • Report any suspicious activity around your residence to DPS at 315.443.2224 or the Syracuse Police Department at 315.442.5222.

Important Campus Safety Resources and Services

As we kick off a new academic year, we want to make sure every member of our community knows what tools and resources are available to them and how DPS communicates during safety incidents.

We have published a full overview on our website covering the Orange Safe App, our Marshall Street Substation, how and when DPS issues campuswide safety communications, and more. We encourage everyone to take a few minutes to read it at dps.syr.edu.

We Are Here to Help

As a reminder, if you have information that may be relevant to DPS, an ongoing investigation or you observe a non-emergency, unsafe situation, it is never too late to come forward. You can call DPS at 315.443.2224 or submit information anonymously via the Silent Witness tool. To report a bias incident or receive support, visit the STOP Bias website.

Here is to a great semester. We are here for you every step of the way.